Cashier/Merchant Specialist

Position Location Fort Collins, CO 80523 Work Location Position is fully in-office/in-person Type of Position Full-time Classification Title Accounting Technician III Posting Number 202300432P Position Type State Classified Open Date 11/15/2023 Close Date 12/04/2023 Salary $4,033 - $4,638 monthly + Full Benefits Employee Benefits Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service.
With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
For detailed benefit plan information for eligible employees, visit https://hr.
colostate.
edu/hr-community-and-supervisors/benefits/benefits-eligibility/ and https://hr.
colostate.
edu/prospective-employees/our-perks/.
For the total value of CSU benefits in addition to wages, visit https://hr.
colostate.
edu/total-compensation-calculator/.
For more information about why Fort Collins is consistently ranked in the top cities to live in, visit https://hr.
colostate.
edu/prospective-employees/our-community/.
State Classified Hourly No Overtime Eligible Description of Work Unit Colorado State University seeks applications and nominations for the position of Cashier/Merchant Specialist, a position in the Business and Financial Services Department.
Business and Financial Services exists to maintain and improve the processes which protect the financial integrity of Colorado State University to provide periodic financial information to various users, to support University financial system users, to monitor transaction flow to assure compliance with Federal, State and University laws, regulations and policies, to analyze and interpret financial data as part of the overall control of University fiscal goals and concerns, and to formulate financial statements and reports in accordance with applicable laws and regulations.
Colorado State University is a Carnegie research-extensive land grant university committed to the ideal that educated and motivated people can make a difference in the world.
Colorado State expects its graduates to become active, responsible citizens who excel in a competitive world.
Business and Financial Services (BFS) operates under the Division of University Operations and provides assistance by working under Accounting, Federal, State and University guidance.
Banking Services, oversees the overall operations of incoming payments, and the cash management/credit card functions of the University.
This unit ensures proper cash flow and compliance with University banking and governmental regulations, and standard accounting procedures.
Banking Services, within BFS, serves as the central location for cash receipts and disbursements of University monies, deposits funds to approved bank accounts, and records such funds within the University accounting systems.
Specific Hiring Unit webpages are https://busfin.
colostate.
edu/Depts/Treasury.
aspx and https://busfin.
colostate.
edu/Depts/Cash_Office.
aspx Position Summary The Cashier/Merchant Specialist reports to the Banking Services Manager.
This position disburses, and reimburses funds for internal and external customers.
Processes accurate and timely posting of all University monies, payments, and disbursements.
This position also handles the business operational portion of the University’s credit card merchant programs, which includes reporting, establishing users, recording, and researching payments.
This position may be eligible for a hybrid work schedule.
Minimum Qualifications To be considered for this position, candidates must demonstrate in the application materials: Three years of technical accounting an/or bookkeeping experience.
Substitutions The following may substitute for the minimum qualifications of this position: College, university or non-correspondence coursework which included accounting or bookkeeping credit hours of can substitute for up to 2 years of the required experience.
*Please note, unofficial or official transcripts must be attached with this application.
Preferred Qualifications The highly desired candidate will possess the following knowledge, skills, abilities, personal characteristics, and experience directly related and critical to this position: Professional customer service experience including service to diverse customers and staff.
Experience with financial computer systems (i.
e.
Banner, Kuali, merchant processing, online banking tools, etc.
) Experience representing a department/employer with the ability to communicate with various levels of employees.
Experience using a cash register and cash handling in a professional setting.
Experience with credit card merchant accounts and troubleshooting.
Directly related state service experience Essential Job Duties Job Duty Category Receipt of Funds and Payment Research Duty/Responsibility • Cashiering includes working the cashier window, processing payments in a timely manner, and balancing the cash drawer at the end of the shift by counting/calculating and comparing totals to reports.
• Confirms incoming money received and classifies payment types by accessing the cashiering system and/or other systems of record such as Kuali Financial System (KFS) and Banner.
• Guides and instructs department personnel using KFS by explaining actions necessary to complete deposits and correct errors.
• Corrects misapplied payments.
• Researches payment/disbursement questions by accessing cashier system, KFS, Banner, computer printouts and disbursement documents.
• Visit drop box locations to gather payments to process.
Percentage Of Time 65 Job Duty Category Credit Card Merchant Support Duty/Responsibility • Prepare monthly reports and distribute merchant fees to campus departments.
• Provide departments with reports to research chargebacks and disputes.
• Prepare merchant reports as needed for BFS management.
• Research in-process credit card transactions to determine if they need to be manually captured and applied to a student account.
• Enter daily credit card funds received transactions into accounting system.
• Responsible for training departmental accounting staff along with business managers on proper procedures for accounting for credit card revenue.
• By interacting with BFS managers and ACNS staff, understands policies and procedures related to credit card acceptance and security.
• Works with the university’s merchant processors to open new merchant accounts.
• Responsible for training departmental accounting staff and managers/executive users on the merchant interface.
Training includes, but is not limited to: daily reporting, processing refunds, and researching payments.
Percentage Of Time 25 Job Duty Category Funds Disbursement, Audits and Reception Duty/Responsibility • Disburses funds, such as temporary change funds, and/or checks by inspection for proper authorization of documents and picture identification of recipient.
• Research and conduct audits on petty cash and change funds by observation and verification.
Provides reminders to fund custodians regarding cash handling policies and procedures.
• Ascertains which department to direct customers (both walk-in and phone-in} who require further assistance in obtaining desired information.
Percentage Of Time 5 Job Duty Category Other Duties as Requested Duty/Responsibility • Other duties as needed for the cashier and / or banking services areas.
This may also include requests to assist other units with in Business and Financial Services.
Percentage Of Time 5 Application Details Special Instructions to Applicants APPLICATION INSTRUCTIONS AND INFORMATION Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application.
Human Resources must be able to evaluate your experience based on this information.
Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience.
Please note: Part-time experience will be calculated to determine the full-time equivalent.
The Work Experience is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met.
The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.
INCOMPLETE APPLICATIONS If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.
An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
Positions requiring a degree or if using education as a substitution for work experience (e.
g.
: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework.
If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.
RESUMES When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position.
This process occurs after an application has passed the minimum qualifications screening.
Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.
Please see the Required Documents section of the posting.
NOTES Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created.
However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
The selection process for State Classified positions may include an exam(s) and interview(s) which require candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
All status updates for this position will be sent via email from human.
resources@colostate.
edu, OR the Employment Consultant facilitating the search process.
In addition to your Inbox, remember to check the Deleted and Junk folders for these important communications.
Pertinent updates to your Application status can be obtained by logging into your application account at https://jobs.
colostate.
edu EQUITY, DIVERSITY, AND INCLUSION AT COLORADO STATE UNIVERSITY The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.
The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.
Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Colorado State University is committed to the full inclusion of all qualified individuals.
As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.
If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources – Employment Office, at hr_service_center@mail.
colostate.
edu or call (970) 491- MyHR(6947).
DEPARTMENT CONTACT INFORMATION Please check the Help link online at https://jobs.
colostate.
edu/help/ for assistance on your application or for answers to Frequently Asked Questions.
All other inquiries should be directed to the Colorado State University Human Resources Office (970) 491- MyHR(6947).
Conditions of Employment Pre-employment Criminal Background Check (required for new hires), Special Requirements/Other - U.
S.
Employment Eligibility EEO Statement Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker.
The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action.
The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.
edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.
edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co.
80523-0160, (970) 491-5836, oeo@colostate.
edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students.
To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer.
The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification.
Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
Employment and Appeal Rights If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process.
The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.
colorado.
gov/spb.
A standard appeal form is available at: www.
colorado.
gov/spb.
If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203.
Fax: 303-866-5038.
Phone: 303-866-3300.
The ten-day deadline and these appeal procedures also apply to all charges of discrimination.